Technological innovations in primary care for disaster management: a scoping review

To analyze the scientific literature on technological innovations implemented in Primary Health Care services to manage disaster situations.

Scoping review following the methodological framework of the Joanna Briggs Institute. It was carried out in November 2024 on the LILACS (VHL), PubMed (NLM/NCBI), Web of Science, CINAHL (Ebsco), EMBASE (Elsevier) and IEEE Xplore databases. Articles related to Primary Health Care, technological innovations and disaster management were included and organized in Rayyan®. Data were analyzed using Bardin's Content Analysis structured into thematic categories.

Out of 832 publications, 58 studies (predominantly from the Americas, 2021-2023) were selected. The analysis highlighted telehealth, artificial intelligence, and smart tools as strategic innovations in Primary Health Care for disaster management. These technologies facilitated care continuity for both disaster-specific needs and other health issues, significantly enhancing accessibility and reducing risk. Nevertheless, persistent challenges include digital inclusion, infrastructure limitations, and balancing technology with human-centered care.

Technological innovations are strategic tools in the continuity of care and to mitigate risks in disasters. However, investments in infrastructure, digital inclusion and sustainable public policies are still needed.