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Updated: May 19, 2026

A Point-of-Care Method with Integrated Decision Support Tool to Estimate Anemia at Population Level
Published on: January 19, 2024
Implementing a manual dashboard for blood center management in under-resourced settings
Sanjay Kumar Thakur1, Arun Kumar1, Mohd Fazil1
1Department of Blood Bank, Regional Blood Transfusion Centre, Hindu Rao Hospital and NDMC Medical College, North Delhi 110007, Delhi, India.
Evaluating blood transfusion services using 11 Key Performance Indicators (KPIs) revealed low Transfusion Transmissible Infections (TTIs) and Adverse Transfusion Reaction Rates (ATRR). Areas for improvement include blood wastage and donor management for enhanced patient safety.
Area of Science:
- Transfusion Medicine
- Healthcare Quality Management
Background:
- Blood transfusions are critical in healthcare for surgeries, trauma, and chronic illnesses.
- Enhancements in Transfusion Medicine prioritize safe blood products and Quality Management Systems (QMS) to mitigate risks.
- Evaluating Key Performance Indicators (KPIs) is essential for quality assurance in blood transfusion services.
Purpose of the Study:
- To assess a healthcare facility's adherence to NABH standards for blood transfusion services.
- To evaluate performance using 11 specific Key Performance Indicators (KPIs).
Main Methods:
- Utilized 11 Key Performance Indicators (KPIs) to evaluate blood transfusion services against NABH standards.
- Analyzed data on Transfusion Transmissible Infections (TTIs), Adverse Transfusion Reaction Rate (ATRR), blood wastage, and turnaround times.
- Described the concept of a manual KPI-Dashboard for identifying service gaps.
Main Results:
- Transfusion Transmissible Infections (TTIs) averaged 2.19%, below benchmarks, with Syphilis as the only exception.
- Adverse Transfusion Reaction Rate (ATRR) averaged 0.36%, indicating effective safety measures.
- Turnaround times for cross-matches met benchmarks (27.29 minutes for emergencies); however, blood wastage rates varied, indicating inventory management issues.
Conclusions:
- The study identified areas for improvement in blood transfusion services, specifically blood wastage and donor management.
- Continuous quality assessment and improvement initiatives are necessary to enhance patient safety.
- A manual KPI-Dashboard can effectively identify deficiencies and guide improvements in transfusion practices.
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