Implementing a manual dashboard for blood center management in under-resourced settings

Blood transfusion is vital in healthcare, aiding surgeries, traumatic injuries, and chronic conditions. Enhancements in Transfusion Medicine focus on safe blood products and effective Quality Management Systems (QMS) to minimize transfusion risks. Evaluating key performance indicators (KPIs) is crucial for quality assurance and ongoing improvement in blood transfusion services. Therefore, it is of interest to evaluate a healthcare facility's compliance with NABH standards for blood transfusion services using 11 Key Performance Indicators (KPIs). Findings show Transfusion Transmissible Infections (TTIs) consistently below benchmarks at an average of 2.19%, with all parameters except Syphilis meeting standards. The Adverse Transfusion Reaction Rate (ATRR) averaged 0.36%, indicating robust safety protocols, while blood wastage rates showed significant variation, highlighting the need for better inventory management. Turnaround times for cross-matches met benchmarks, averaging 27.29 minutes for emergencies and delayed transfusions stayed under 15%. Overall, the study highlights areas for improvement, particularly in wastage rates and donor management, underscoring the necessity for ongoing quality assessment and continuous improvement initiatives to enhance patient safety and care quality in transfusion practices. KPI-Dashboard is very helpful in identifying the current lacunae which can be very helpful in improving blood transfusion services. Present study describes a concept of manual dashboard.