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Accessibility of Digital Financial Applications for People With Visual Impairment: Scoping Review
Louise Puli1,2, Lars Kooijman3,4, Tanjila Kanij5
1Department of Banking and Finance, Monash Business School, Monash University, 900 Dandenong Road, Caufield East, Victoria, 3145, Australia, 61 099032211.
Journal of Medical Internet Research
|June 23, 2026
Summary
Digital financial services remain inaccessible for many with visual impairment (VI), creating financial strain and health inequities. Addressing authentication and screen reader issues is crucial for inclusive financial technology.
Area of Science:
- Digital Health
- Health Informatics
- Financial Technology (FinTech)
Background:
- Over 2.2 billion people globally live with vision impairment (VI), facing significant barriers to independent financial management through digital channels.
- Inaccessible digital financial services exacerbate financial strain, social disadvantage, and health inequities by limiting access to essential resources.
- This inaccessibility highlights VI as a critical digital determinant of health.
Conclusions:
- This review synthesizes crucial accessibility evidence at the intersection of digital financial services and VI, a novel focus area.
- Persistent cross-platform barriers in authentication, labeling, and navigation require attention from FinTech developers, auditors, and policymakers.
- Inaccessible financial technology can worsen health inequities, underscoring the need to integrate accessibility into the digital determinants of health framework.
