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Wielding Magic Without Mastery: The Illusion of Competence in the Age of AI
1University of North Carolina at Chapel Hill, Eshelman School of Pharmacy, Division of Practice Advancement and Clinical Education, Chapel Hill, NC, USA.
Abstract:
Generative artificial intelligence (GenAI) can make learners feel they understand more while actually learning less. As these tools become embedded in pharmacy education, students gain instant access to coherent, easy-to-understand outputs, often without the effortful thinking that builds durable understanding. This commentary argues that GenAI's most consequential educational risk is not inaccuracy, but the illusion of competence: a metacognitive error in which readily available, coherent answers inflate confidence while genuine understanding lags behind. Drawing on cognitive science, the commentary explains how GenAI enables learners to bypass generative processing (the effortful work of retrieving, organizing, and explaining information in one's own words on which durable learning depends). When this work is offloaded, learners increasingly mistake the ease of processing an artificial intelligence-generated output for mastery of the material. This miscalibration is especially dangerous for novice learners who lack the expertise to detect errors or recognize what they have not yet learned, and it threatens the reasoning and judgment at the core of pharmacy practice. The central question is, therefore, not whether GenAI should be used but how. Educators must move beyond permissive or restrictive policies toward intentional design that preserves cognitive effort, calibrates learners' self-assessment, and makes expert reasoning visible. The commentary offers concrete strategies (structured, inquiry-driven GenAI use; assessments that expose the gap between assisted and independent performance; and deliberate modeling of expert vs novice use) to help educators develop competent, reflective practitioners rather than confident learners who cannot think without the tool.
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