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Pathway for Fostering Organizational Civility: A Nursing Program's Journey Toward Excellence
Cynthia M Clark1, Joan M Owens, Alexandra Giffin
1About the Authors Cynthia M. Clark, PhD, RN, ANEF, FAAN, is professor emeritus, School of Nursing, Boise State University, Boise, ID. Joan M. Owens, PhD, RNC, is associate dean, chief nurse administrator, and associate professor, Department of Nursing, School of Health Sciences, Gonzaga University, Spokane, WA. Alexandra Giffin, MA, is undergraduate nursing academic advisor, Department of Nursing, School of Health Sciences, Gonzaga University.
None:
Creating and sustaining healthy academic work environments is an ethical and professional imperative for all nursing programs. Using the Pathway for Fostering Organizational Civility as a theoretical framework, this article shares pre- and postassessment results from one nursing program's positive cultural transformation. The Healthy Work Environment Inventory was used to measure perceptions of the workplace culture, resulting in marked improvements in mission alignment, teamwork, psychological safety, communication, and trust. Critical strategies for fostering and sustaining a healthy academic work environment included leadership support, culture assessment, team formation, implementing a data-driven action plan, policy development, and celebrating successes.
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