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The Complex Context of Emergency Department Diagnostic Work: Using a Human Factors and Sociotechnical Systems

Emily Newsome1, Shawna J Perry, Gary Klein

  • 1Author Affiliations: ShadowBox LLC, Dayton, Ohio (Mrs Newsome and Dr Klein); University of Florida Health Science Center, Jacksonville, Florida (Dr Perry); Armstrong Institute Patient Safety and Quality, Johns Hopkins Medicine, Baltimore, Maryland (Drs Cole and Gurses); Center for Health Care Human Factors, Armstrong Institute for Patient Safety and Quality, Johns Hopkins Medicine, Baltimore, Maryland (Dr Gurses); and Anesthesiology and Critical Care, Johns Hopkins Medicine, Baltimore, Maryland (Dr Gurses).

Quality Management in Health Care
|July 8, 2026
PubMed
Summary

No abstract available in PubMed .

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The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
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