Related Experiment Video
Updated: Aug 12, 2026

Automating Citrus Budwood Processing for Downstream Pathogen Detection Through Instrument Engineering
Published on: April 21, 2023
Development and implementation of an expert information system (BRITE) used in technical support of medical
T Hopkins1, R Advani, G Gudmunson
1Ciba Corning Diagnostics, Norwood, MA 02062-4694, USA.
Abstract:
We developed BRITE (Bringing Resources and Information to Employees), an expert information retrieval system, for problem solving and retrieving technical product information. Specialists in our Technical Assistance Center (TAC) use the BRITE system on a Pentium workstation to access information in < 3 s. Manuals, technical bulletins, parts lists, and administrative tools such as word processing and network fax are available electronically. The system allows consistent troubleshooting and definition of customers' problems by TAC specialists. BRITE seamlessly integrates expert system, document retrieval, and relational database technologies; the system runs on a token ring local area network, which is part of a Ciba Corning Diagnostics wide area network. Information received over the wide area network is used to develop and update BRITE daily. BRITE is kept current by input or troubleshooting and new applications from TAC specialists.
More Related Videos
09:07Direct Microbial Identification using An Automated Microbial Identification System to Facilitate the EUCAST RAST Method Without Mass Spectrometry
Published on: May 24, 2024
05:33Introduction of an Integrated Pathology Image Management, Artificial Intelligence, and Reporting System
Published on: July 11, 2025
Related Concept Videos
Issues And Trends In Healthcare Delivery System
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Statistical Software for Data Analysis and Clinical Trials
Rapid Identification of Pathogens
Automated Microbial Diagnostics