Tracking of reports and workload through the Quality Assurance Unit

In summary, this documentation has aided the QA Unit in several ways. First, it has created a method for documenting and establishing the need for additional QA personnel as workload increases. Second, it serves as a tool for evaluating the individual performance of the QA Auditors. Third, it documents the individual reports as to when they were received and released by QA, forming a chain of custody for the reports.