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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Development of clinical indicators for performance measurement and improvement: an HMO/purchaser collaborative effort
M A Bloomberg1, H S Jordan, K O Angel
1Tufts Health Plans, Inc., Waltham, MA 02254-9112.
Abstract:
This article describes a collaborative effort between a major health care purchaser, three area health maintenance organizations, and a state Medicaid agency to develop clinical indicators as the basis for a comparison database. Some of the difficulties in developing a "common yardstick" of quality and value are candidly discussed.
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