Quality of work life in home care. The contribution of leaders' personal concern for staff

The process of healthcare restructuring is creating substantial stress for healthcare organizations and professionals. As the health system focuses on issues associated with restructuring, concern for staff may be minimized when nursing administrators and other healthcare leaders address contextual pressures and their impact on service delivery. The authors examine how leaders' personal concern for nurses and homemakers contributes to quality of working life in home health. Strategies aimed at enhancing personal concern for staff are discussed from the perspective of transformational leadership.