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Patients', nurses', and physicians' perceptions of nurses' caring behaviors
Nursingconnections
|January 1, 1993
Summary
Patients, nurses, and physicians ranked nurse caring behaviors in a coronary care unit. While patients agreed on key caring actions, nurses showed less consensus, impacting practice and education.
Area of Science:
- Nursing
- Cardiology
- Healthcare Quality
Background:
- Patient-centered care is crucial in coronary care settings.
- Understanding perceptions of nurse caring behaviors is essential for improving patient outcomes.
- Previous research shows variability in defining 'caring' among healthcare professionals.
Purpose of the Study:
- To identify and rank the importance of nurse caring behaviors from the perspectives of patients, nurses, and physicians.
- To compare the rankings of caring behaviors across these three distinct healthcare stakeholder groups.
- To explore discrepancies in the perception of caring behaviors within a coronary care unit.
Main Methods:
- Descriptive study utilizing Q Methodology.
- Employed a forced-choice format for priority rankings of nurse behaviors.
- Analyzed mean scores for patient, nurse, and physician subgroups.
Main Results:
- Two specific nurse behaviors were consistently ranked within the top five by all three subgroups (patients, nurses, physicians).
- Patient rankings of caring behaviors showed consistency with previous studies.
- Significant disagreement was found among nurses regarding the definition and importance of specific caring behaviors.
Conclusions:
- Identified core caring behaviors valued by patients, nurses, and physicians in cardiac care.
- Highlighted a lack of consensus among nurses regarding caring behaviors, suggesting a need for standardized education and practice.
- Provided implications for enhancing nursing practice, administration, research, and education in coronary care settings.