Related Experiment Video
Updated: Jul 22, 2026

Movement Retraining using Real-time Feedback of Performance
Published on: January 17, 2013
Oral versus written feedback in medical clinic
D M Elnicki1, R D Layne, P E Ogden
1Department of Medicine, West Virginia University, Morgantown 26506, USA.
Oral versus written feedback for resident performance yielded similar results. Focus on feedback frequency, not delivery format, may enhance medical education.
Area of Science:
- Medical Education Research
- Residency Training
- Clinical Performance Feedback
Background:
- Continuity clinics are crucial for resident training.
- Effective feedback mechanisms are essential for improving resident performance.
- The optimal format for delivering feedback remains an area of investigation.
Purpose of the Study:
- To compare resident perceptions of oral, face-to-face feedback versus written feedback regarding continuity clinic performance.
- To evaluate the impact of feedback delivery format on resident satisfaction and perceived quality.
Main Methods:
- A single-blind, randomized controlled trial was conducted in two university-based internal medicine residency clinics.
- Sixty-eight residents and their preceptors were randomized to receive either oral or written feedback.
- A validated feedback scale (alpha = .86) was developed from questionnaire responses to assess performance aspects.
Main Results:
- No significant differences were found in resident responses to individual feedback questions or overall scale means between oral and written feedback groups (p > .20).
- While one university showed a significant difference in scale means between universities, no intra-university differences were observed based on feedback format.
- Resident feedback perception was not significantly influenced by the delivery method (oral vs. written).
Conclusions:
- The format of feedback delivery (oral vs. written) did not significantly impact resident perceptions.
- Medical educators should consider prioritizing other feedback aspects, such as frequency, over the delivery method to enhance resident learning.
- Future interventions may yield greater improvements by focusing on the quantity and timing of feedback rather than its modality.
Related Concept Videos
Role of Communication in the Nursing Process III: Evaluation and Documentation
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Nursing Process for Patient and Caregiver Teaching III: Evaluation and Documentation
Nurses can use several methods to evaluate patient outcomes. For example, oral questions can assess cognitive learning, patient...
Guidelines for Writing Outcome
Patient outcomes reflect the patient's response to the goal rather than what the nurse aims to achieve. Terminology should be observable and measurable to avoid the reader's interpretation. The desired outcome should be realistic and achievable in the designated care timeframe. Expected outcomes should align with adjunctive therapies. The outcome should enhance care evaluation by...
Negative and Positive Feedback
Types of Reports III: Telephone and Verbal Reports
Here's an overview of each type:
Telephone Orders

