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American Journal of Medical Quality : the Official Journal of the American College of Medical Quality|January 15, 2014
Improving service quality in primary careDenise M Kennedy, Jon T Nordrum, Frederick D Edwards, et al.Journal of Patient Experience|December 26, 2017
Creating an Excellent Patient Experience Through Service Education: Content and Methods for Engaging and Motivating Front-Line StaffDenise M KennedyPhysical Therapy|August 7, 2010
Development of a unique triage system for acute care physical therapy and occupational therapy services: an administrative case reportJulie A Hobbs, Julia F Boysen, Kimberly A McGarry, et al.Physical Therapy|December 3, 2011
Validation of the Revised Physical Therapist Clinical Performance Instrument (PT CPI): Version 2006Kathryn E Roach, Jody S Frost, Nora J Francis, et al.American Journal of Medical Quality : the Official Journal of the American College of Medical Quality|February 13, 2013
Addressing antibiotic use for acute respiratory tract infections in an academic family medicine practiceMichael L Grover, Jon T Nordrum, Martina Mookadam, et al.Journal of Geriatric Physical Therapy (2001)|October 28, 2009
Minimum detectable change in gait velocity during acute rehabilitation following hip fractureJohn H Hollman, Bryce A Beckman, Rachel A Brandt, et al.Journal of Healthcare Management / American College of Healthcare Executives|December 29, 2011
A roadmap for improving healthcare service qualityDenise M Kennedy, Richard J Caselli, Leonard L BerryLeadership in Health Services (Bradford, England)|July 13, 2019
Improving healthcare service quality through performance managementDenise M Kennedy, Christopher T Anastos, Michael C GenauPageof 1