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Harvard Business Review|October 6, 1990
Why change programs don't produce changeM Beer, R A Eisenstat, B SpectorHarvard Business Review|December 10, 1991
The balanced scorecard--measures that drive performanceR S Kaplan, D P NortonHarvard Business Review|February 21, 2006
Defeating feature fatigueRoland T Rust, Debora Viana Thompson, Rebecca W HamiltonHarvard Business Review|February 21, 2006
Where babies come from: supply and demand in an infant marketplaceDebora L SparHarvard Business Review|December 28, 2007
8 ways to build collaborative teamsLynda Gratton, Tamara J EricksonHarvard Business Review|June 19, 2004
Redefining competition in health careMichael E Porter, Elizabeth Olmsted TeisbergPageof 118