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Journal of Nursing Care Quality|October 1, 1994
Improving the process of communication at the bedsideL L ParisiJournal of Nursing Care Quality|October 1, 1994
Product evaluation and process improvementM Murray, R R Stockard, B Blaylock, et al.Journal of Nursing Care Quality|October 1, 1994
TQM brings collaboration to patient transport processK L Houston, C Clute, K Ryan-Crepin, et al.Journal of Nursing Care Quality|October 1, 1994
Improving medication administration through an enhanced occurrence reporting systemG Day, J Hindmarsh, C Hojna, et al.Journal of Nursing Care Quality|January 1, 1995
Quality measurement in nursing: where are we now?M J RantzJournal of Nursing Care Quality|January 1, 1995
Developing effective measurement tools: a case study of the Consumer Emergency Care Satisfaction ScaleB A Davis, H A BushJournal of Nursing Care Quality|January 1, 1995
Measuring patient satisfaction: a case studyM E Ryan, F J Collins, J B Dowd, et al.Journal of Nursing Care Quality|January 1, 1995
The changing role of the consumer in health care qualityJ H LarrabeeJournal of Nursing Care Quality|June 1, 1997
Patient satisfaction with nurse practitioner care in primary careJ H Larrabee, J A Ferri, M T HartigJournal of Nursing Care Quality|June 1, 1997
The relationship of patients' perceptions of holistic nurse caring to satisfaction with nursing careS A WilliamsPageof 153