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The Journal of Business Strategy|February 7, 1993
Crisis management: forewarned is forearmedD G Johnson
The Journal of Business Strategy|April 8, 1993
Productivity in the '90s. Up and runningD Rowe
The Journal of Business Strategy|June 7, 1993
The big-bang-for-your-buck theoryH C Lucas, P Weill, S Cox
The Journal of Business Strategy|August 7, 1991
Turbo marketing through time compressionP Kotler, P J Stonich
The Journal of Business Strategy|December 10, 1991
The generic strategy trapD Miller
The Journal of Business Strategy|December 10, 1991
A customer's definition of qualityT O Miller
The Journal of Business Strategy|December 10, 1991
Customer focus helps utility see the lightJ J Evelyn, N J DeCarlo
The Journal of Business Strategy|June 8, 1991
Orchestrating the planning processR E Brooker
The Journal of Business Strategy|August 6, 1992
Quality as a strategic weaponM E Raynor
The Journal of Business Strategy|August 6, 1992
Planning priorities for empowered teamsC Carr
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