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The NAHAM Management Journal|April 1, 1997
The Cleveland Health Network: a new integrated delivery systemL K RomanThe NAHAM Management Journal|March 3, 1996
Optimizing resources and access improvement through balanced scheduling in a group practice settingT Kaatz, L A OnderThe NAHAM Management Journal|December 4, 1993
Financial counseling service (outstationed eligibility)B A WegnerThe NAHAM Management Journal|February 2, 1996
Internal auditors and healthcare access managers: are our responsibilities mutually exclusive?J R EnglanderThe NAHAM Management Journal|January 4, 1992
Satellite registration program: a decentralized system to meet customer needsJ HutchinsThe NAHAM Management Journal|January 3, 1993
Managing accounts receivable: sharing the responsibilityJ J Andersen, J RichmondThe NAHAM Management Journal|January 3, 1995
Customer service, access and capacity: vital signs for developing a marketing planN Bendycki, J ZeroskeThe NAHAM Management Journal|December 4, 1994
How healthcare access management can facilitate an organization's approach to managed careG Showalter, R Vale, M MesickoThe NAHAM Management Journal|December 4, 1995
Impact of specialty consults on length of stay and cost-per-caseD J Konrad, J ZeroskePageof 2