服务如何帮助领导:仆人领导和情感承诺之间的调解者
Mayangzong Bai1, Xinyi Zheng2, Xu Huang3
1School of Public Health, Shanghai Jiao Tong University School of Medicine, Shanghai, China.
Frontiers in psychology
|July 19, 2023
概括
仆人领导力通过增强心理安全和减少工作倦怠来促进情感承诺,特别是在非西方背景下. 这些发现为人才保留和组织发展策略提供了洞察力.
科学领域:
- 组织行为 组织行为
- 人力资源管理 人力资源管理
- 跨文化心理学 跨文化心理学
背景情况:
- 仆人领导力与员工的情感承诺有关,但机制尚不清楚,特别是在非西方文化中.
- 现有的研究缺乏来自非西方背景的数据,限制了概括性.
- 社会交换理论为理解领导者-追随者动态提供了一个框架.
研究的目的:
- 调查心理安全和工作倦怠在仆人领导和情感承诺关系中的调解作用.
- 在一个大规模的,代表性的中国样本中检查这些机制.
- 为服务领导研究提供非西方经验证据.
主要方法:
- 一项定量研究调查了中国931名医院工作人员.
- 使用结构方程建模 (SEM) 来分析数据.
- 调解分析研究了仆人领导的间接影响.
主要成果:
- 心理安全和工作倦怠显著调解了仆人领导和情感承诺之间的关系.
- 通过心理安全的间接影响为0.052 (95% CI [0.002,0.101]).
- 通过工作倦怠的间接影响为0.277 (95% CI [0.226,0.331]).
- 调查结果在永久/临时和男性/女性员工之间一致.
结论:
- 仆人领导通过促进心理安全和减轻工作倦怠来增强情感承诺.
- 该研究提供了关键的非西方数据,并阐明了仆人领导力有效性的机制.
- 建议包括倡导在医疗保健和服务部门保留人才和组织发展的仆人领导.
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