对牙科专业人员的信任与不信任:患者的看法和经验
Ken He1,2,3,4, Joanna Sale5, Sonica Singhal1
1Faculty of Dentistry, University of Toronto, Toronto, Canada.
Journal of dental education
|August 26, 2025
概括
患者对牙医的信任是建立在技术技能,沟通和同情心的基础上. 这些因素对治疗决策有很大影响,尤其是面临社会经济障碍的患者.
科学领域:
- 牙公共卫生
- 医疗服务研究
- 患者与医疗服务提供者的关系
背景情况:
- 社会经济障碍会对患者对牙科护理提供者的信任产生重大影响.
- 了解信任的动态对于改善牙科治疗的坚持至关重要.
研究的目的:
- 调查影响患者对牙医信任的因素,特别是那些有社会经济障碍的人.
- 探索信任如何影响患者对牙科治疗的决定.
主要方法:
- 对25名经历社会经济障碍的患者进行了半结构面试.
- 通过专题分析确定了与信任发展和侵蚀相关的关键主题.
主要成果:
- 患者的信任受到了牙医技术,沟通和同情心的影响.
- 积极的经验,明确的沟通和共同的决策增强了信任.
- 牙的成本和以前的牙科病史也起到了信任形成的作用.
结论:
- 信任是牙医与病人关系的动态因素, 在整个治疗过程中不断发展.
- 牙医可以通过培养沟通和同情能力来培养信任.
- 增强患者的信任促进了治疗的参与,并减少了治疗的回避.
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