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Related Experiment Videos

Managing information systems: an ethical framework and information needs matrix.

R K Caputo1

  • 1School of Social Work, University of Pennsylvania, Philadelphia 19104.

Administration in Social Work
|December 10, 1990
PubMed
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Human services administrators must prioritize ethics in automated information systems. This paper offers an ethical framework and an Information Needs Matrix to guide resource allocation and ensure client-centered systems.

Area of Science:

  • Human Services Informatics
  • Information Systems Ethics

Background:

  • Automated information systems are increasingly used in human services.
  • Ethical considerations in system design and implementation are often overlooked.

Purpose of the Study:

  • To advocate for the integration of values and ethics in human services automated information systems.
  • To present an ethical framework prioritizing clients as citizens.
  • To introduce a tool for resource allocation decisions.

Main Methods:

  • Development of a client-centered ethical framework.
  • Creation of an Information Needs Matrix with two examples.

Main Results:

  • The proposed framework reasserts client primacy in information systems.

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  • The Information Needs Matrix provides a rationale for resource allocation.

    • Conclusions:

    • Human services administrators should adopt ethical frameworks for information systems.
    • Client-driven systems and strategic resource allocation are crucial for effective service delivery.