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Systems delivery: evolving new strategies.

J F Rockart1, J D Hofman

  • 1Massachusetts Institute of Technology.

Sloan Management Review
|February 2, 1993
PubMed
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Organizations investing in new systems development tools need a strategic approach. A new framework emphasizes senior management involvement and understanding current and future capabilities for effective information systems delivery.

Area of Science:

  • Information Systems
  • Management Science
  • Organizational Behavior

Background:

  • Organizations are exploring significant investments in systems development tools, methods, and techniques.
  • The goal is to enhance the speed, cost-effectiveness, and overall quality of information systems delivery.
  • This reflects a growing need for agile and efficient IT operations in competitive business environments.

Purpose of the Study:

  • To develop a framework for decision-making regarding investments in new systems development approaches.
  • To guide organizations in strategically managing the process of redesigning systems development.
  • To highlight the critical role of senior management in successful systems development transformation.

Main Methods:

  • Qualitative research methodology involving in-depth discussions with senior managers.

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  • Case study approach examining twelve leading-edge organizations.
  • Framework development based on empirical insights from industry leaders.

    • Main Results:

    • A strategic framework for evaluating and implementing changes in systems development processes.
    • Identification of key decision factors and challenges in adopting new development tools and techniques.
    • Emphasis on the strategic nature of systems development redesign, requiring significant organizational change.

    Conclusions:

    • Redesigning systems development is a strategic process change, not merely a technical upgrade.
    • Substantial senior management involvement is crucial for successful implementation and adoption.
    • Organizations must possess a clear understanding of their current capabilities and future needs to align investments effectively.