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Related Experiment Videos

PR: a positive program, not professional rhetoric.

T J Smith

    Radiology Management
    |February 10, 1981
    PubMed
    Summary
    This summary is machine-generated.

    Holistic care in medicine considers the whole patient, including environmental and social factors. Applying a patient relations program enhances care, leading to improved patient satisfaction and technologist gratification.

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    Area of Science:

    • Integrative Medicine
    • Healthcare Delivery Systems
    • Patient-Centered Care

    Background:

    • Recent literature highlights a growing interest in holistic medicine.
    • Holistic care emphasizes treating the entire patient, considering environmental and social influences.
    • Traditional medicine primarily focuses on diagnosing and treating organic diseases.

    Purpose of the Study:

    • To propose the integration of a holistic care facet into current healthcare delivery.
    • To introduce the concept of a patient relations program within healthcare.
    • To evaluate the benefits of a personalized service approach in healthcare.

    Main Methods:

    • Implementation of a patient relations program.
    • Focus on treating the "whole patient" by considering individual factors.

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  • Encouraging genuine interest and concern from healthcare professionals.

    • Main Results:

    • The patient relations program requires resources (manpower, time, money) but yields significant rewards.
    • Patients experience greater understanding and concern, leading to positive feedback.
    • Healthcare technologists experience increased job satisfaction and motivation.

    Conclusions:

    • A patient relations program, a facet of holistic care, can be successfully applied to healthcare delivery.
    • The rewards of enhanced patient-provider interaction outweigh the initial costs.
    • Personalized service fosters a positive environment for both patients and healthcare professionals.