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The spider diagram nursing quality report card: bringing all the pieces together
1Tufts Health Plan, Waltham, MA, USA. diane_lancaster@tufts_health.com
The Journal of Nursing Administration
|August 19, 1999
Abstract:
The proliferation of information about nurse-sensitive quality outcome measures in the current data-driven healthcare environment can be overwhelming. Effective utilization of such data is an even greater challenge. In this article, the authors describe how the use of a spider diagram can serve to combine data from various sources into more meaningful information for decision making. This innovative quality report card format helps nurse executives to quickly gain an understanding of the interrelationships among existing structure, process, and outcome quality indicators, as well as to identify actual or potential quality-of-care issues.