The administrative support team: specialized support

Specialization has enabled one person to develop a high level of expertise in one management function. The entire department of nursing, not just one unit, shares the benefits of this expertise. The result is efficient and effective use of resources. The lateral relationship between the administrative support team and clinical manager teams has promoted communication flow and exchange while keeping the decision-making power at the clinical level. The implementation of the administrative support team has provided the right solution to the problem: specialized support.