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Stress and open-office noise.
1Department of Design and Environmental Analysis, Cornell University, Ithaca, New York 14853-4401, USA. gwe1@cornell.edu
The Journal of Applied Psychology
|October 31, 2000
Summary
Low-intensity office noise increases urinary epinephrine and causes motivational deficits in clerical workers. Noise exposure also reduced ergonomic adjustments, a risk factor for musculoskeletal disorders.
Area of Science:
- Occupational Health
- Environmental Psychology
- Psychophysiology
Background:
- Open-office environments are increasingly common, often characterized by low-intensity noise.
- The physiological and behavioral impacts of such noise on workers are not fully understood.
- Previous research suggests noise can be a stressor, but effects vary with intensity and context.
Purpose of the Study:
- To investigate the effects of simulated open-office noise on physiological stress markers.
- To examine behavioral consequences, including motivational deficits and ergonomic adjustments.
- To assess perceived stress and noise levels in a controlled office setting.
Main Methods:
- Forty female clerical workers were randomly assigned to a quiet or simulated open-office noise condition.
- Urinary epinephrine, norepinephrine, and cortisol levels were measured.
- Performance on unsolvable puzzles and ergonomic workstation adjustments were recorded.
Main Results:
- Noise exposure significantly elevated urinary epinephrine levels.
- Workers in the noise condition showed reduced attempts at unsolvable puzzles, indicating motivational deficits.
- Fewer ergonomic, postural adjustments were made by participants in the noisy environment.
- Perceived noise levels were higher in the noise condition, but perceived stress did not differ between groups.
Conclusions:
- Low-intensity office noise can induce physiological changes (elevated epinephrine) and behavioral deficits.
- Noise-induced reduction in ergonomic adjustments may increase musculoskeletal disorder risk.
- Further research is needed to understand the long-term health consequences of chronic office noise exposure.