Related Experiment Videos
A comparison of governance types and patient satisfaction outcomes
1Carlow College, Department of Nursing, Graduate School, Pittsburgh, Pennsylvania, USA. lrstumpf@tcsinternet.net
The Journal of Nursing Administration
|April 28, 2001
Abstract:
Given our dynamic healthcare marketplace, it is imperative to examine the context in which nurses function. A unit level study was conducted to investigate the influence of governance type on organizational culture, nurse work satisfaction, nurse retention, and patient satisfaction. The results of the study will be of value to nurse executives wanting to redesign the context for nursing service to improve outcomes, including nurse and patient satisfaction.