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Related Experiment Videos

Beware the busy manager.

Heike Bruch, Sumantra Ghoshal

    Harvard Business Review
    |March 16, 2002
    PubMed
    Summary

    Most managers waste time on ineffective activities, with only 10% demonstrating purposeful action. Effective management requires both focus and energy for successful goal completion.

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    Area of Science:

    • Management Science
    • Organizational Behavior
    • Productivity Studies

    Background:

    • Managers frequently report a lack of time, engaging in constant activity without reflection.
    • A significant majority of managers (90%) are observed to spend time on ineffective tasks.
    • Effective action is often hindered by poor time management and a lack of strategic focus.

    Purpose of the Study:

    • To analyze the time management behaviors of busy managers.
    • To identify the key traits differentiating productive managers from unproductive ones.
    • To provide a framework for understanding managerial effectiveness based on focus and energy.

    Main Methods:

    • Longitudinal study of managerial behavior over ten years.
    • Categorization of managers based on levels of focus and energy.
    • Analysis of time allocation and task completion effectiveness.

    Main Results:

    • 90% of managers exhibit ineffective time usage, while only 10% are purposeful.
    • Effective action requires a combination of high focus and high energy.
    • Four manager archetypes identified: procrastinators, disengaged, distracted, and purposeful.

    Conclusions:

    • Purposeful managers, characterized by high focus and energy, achieve the most.
    • Understanding the focus-energy matrix aids in identifying and developing high-performing managers.
    • Organizations can improve productivity by fostering focus and energy in their management teams.

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