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Related Experiment Videos

Benchmarking graduate health administration programs: stakeholders' perceptions.

R Lakshmanan1, S K Moseley, D Garza

  • 1Program in Health Care Administration, Texas Woman's University-Houston, 77030 USA.

The Journal of Health Administration Education
|April 9, 2002
PubMed
Summary
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Benchmarking graduate health care administration programs is important to most stakeholders. Key quality indicators include curriculum, faculty, and student performance, though perceptions differ across stakeholder groups.

Area of Science:

  • Healthcare Management
  • Higher Education Administration
  • Educational Benchmarking

Background:

  • Graduate health care administration programs require robust evaluation methods.
  • Benchmarking is a critical tool for assessing and improving educational program quality.
  • Stakeholder perceptions are vital for developing effective benchmarking strategies.

Purpose of the Study:

  • To identify and compare key stakeholder perceptions of factors important for ranking graduate health care administration programs.
  • To understand stakeholder opinions on crucial process and outcome measures for program evaluation.
  • To inform the development of educational benchmarking initiatives in health care administration.

Main Methods:

  • An original survey was distributed to program directors, faculty, graduate students, and accrediting agency commissioners.

Related Experiment Videos

  • Data were collected from U.S., Canadian, and Puerto Rican ACEHSA-accredited programs.
  • Statistical analyses included frequency distributions, ANOVA, and Dunnett T3 tests.

    • Main Results:

    • A 32% response rate was achieved from 156 stakeholders.
    • 67% of respondents found benchmarking of graduate health care administration programs to be important.
    • Significant differences were found among stakeholder groups regarding the importance of evaluating curriculum, research, student characteristics, and resources.

    Conclusions:

    • Curriculum, faculty, and graduate student performance are consistently viewed as key quality indicators.
    • Stakeholder consensus exists on the importance of benchmarking, despite differing views on specific evaluation measures.
    • This study provides foundational data for developing educational benchmarking efforts in health care administration programs.