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Nursing quality outcome indicators. The North Dakota Study
Diane K Langemo1, Julie Anderson, Cecilia M Volden
1University of North Dakota College of Nursing, Grand Forks, ND, USA. dianelangemo@aol.com
The Journal of Nursing Administration
|May 2, 2002
Abstract:
The purpose of this study was to assess the feasibility and conduct a pilot study of the ANA Nursing Care Report Card Study in one state. Clinical indicators studied include agency data, skin integrity, patient falls, and nurse (n = 217) and patient (n = 924) satisfaction. Patients were well satisfied with their care. Nurses were less satisfied, with a significant difference between what was important to their satisfaction and their current level of satisfaction. Important information is included for hospital and nursing service administrators, as well as for nurses.