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Related Experiment Videos

Luxury for the masses.

Michael J Silverstein1, Neil Fiske

  • 1Boston Consulting Group, Chicago, USA.

Harvard Business Review
|April 12, 2003
PubMed
Summary
This summary is machine-generated.

A new class of affluent consumers is driving the growth of "new luxury" goods and services. These consumers, with significant disposable income, seek quality, craftsmanship, and emotional connection, paying premiums for unique products.

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Area of Science:

  • Consumer Behavior
  • Marketing Strategy
  • Economic Trends

Background:

  • Rising income inequality and global cultural awareness have created a new consumer segment.
  • This segment, comprising middle-market individuals (earning $50,000+ annually), possesses substantial disposable income.
  • These consumers are increasingly seeking higher quality and taste, moving beyond mass-market offerings.

Purpose of the Study:

  • To define and analyze the emerging
  • new luxury
  • market.
  • To identify the key drivers and characteristics of this new consumer class and the products/services catering to them.
  • To explore the supply-side factors enabling the growth of new luxury businesses.

Main Methods:

Related Experiment Videos

  • Analysis of consumer spending patterns and market trends.
  • Examination of product development and marketing strategies in the new luxury sector.
  • Assessment of economic and global trade factors influencing production and pricing.
  • Main Results:

    • Middle-market consumers are willing to pay 20%-200% premiums for well-designed, artisanal products.
    • New luxury goods, even necessities, evoke emotional responses and aspirations.
    • Entrepreneurs leverage global sourcing and advanced manufacturing for high-quality, high-volume, high-priced goods.
    • New luxury companies achieve superior profitability and growth compared to conventional competitors.

    Conclusions:

    • The
    • new luxury
    • market represents a significant opportunity for businesses.
    • Companies must adapt to meet the demands of affluent middle-market consumers seeking quality and emotional value.
    • Understanding and catering to the
    • new luxury
    • phenomenon is crucial for sustained market share and profitability.