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Restoring trust to managed care, Part 3: A focus on public stakeholders
1School of Health Administration and Policy, W. P. Carey School of Business, Arizona State University, Tempe, Ariz 85287-4506, USA. bradford.kirkman.liff@asu.edu
Abstract:
Managed care organizations face distrust from public policy-makers, the media, and other public stakeholders. To succeed, the managed care industry must work to restore trust in their approach to healthcare delivery. A variety of strategies are presented as ways to mitigate the public's distrust of the managed care industry.
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