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Recognizing excellence. Giving your AWE
The Journal of Nursing Administration
|September 1, 1992
Summary
A new awards program recognizes nursing unit excellence, leading to reduced overtime and improved productivity and quality of care. This initiative enhances overall hospital performance through unit-based recognition.
Area of Science:
- Healthcare Management
- Nursing Administration
- Quality Improvement
Background:
- Individual achievements in nursing are recognized through various methods.
- A need exists for recognizing the collective excellence of entire nursing units.
- Existing recognition programs may not adequately address unit-level performance.
Purpose of the Study:
- To describe the development and implementation of a unit-based awards program.
- To evaluate the impact of an Award of Excellence program on nursing unit performance.
- To provide a model for recognizing and rewarding nursing unit achievements.
Main Methods:
- Developed an "Award of Excellence" program for nursing units.
- Utilized rating factors to compare and measure unit performance.
- Implemented a quarterly reception to honor winning units, supported by senior executives.
Main Results:
- The program successfully recognized unit-level excellence.
- Observed a reduction in overtime hours for nursing staff.
- Reported improvements in productivity and the quality of patient care.
Conclusions:
- Unit-based awards programs can effectively motivate nursing staff.
- Recognition of collective achievement can positively impact key performance indicators.
- This awards program offers a scalable model for enhancing hospital operations and nursing care.