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Recognizing excellence. Giving your AWE.

D Webb1, C Tour, R Hurt

  • 1Highland Drive Veterans Administration Medical Center.

The Journal of Nursing Administration
|September 1, 1992
PubMed
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A new awards program recognizes nursing unit excellence, leading to reduced overtime and improved productivity and quality of care. This initiative enhances overall hospital performance through unit-based recognition.

Area of Science:

  • Healthcare Management
  • Nursing Administration
  • Quality Improvement

Background:

  • Individual achievements in nursing are recognized through various methods.
  • A need exists for recognizing the collective excellence of entire nursing units.
  • Existing recognition programs may not adequately address unit-level performance.

Purpose of the Study:

  • To describe the development and implementation of a unit-based awards program.
  • To evaluate the impact of an Award of Excellence program on nursing unit performance.
  • To provide a model for recognizing and rewarding nursing unit achievements.

Main Methods:

  • Developed an "Award of Excellence" program for nursing units.
  • Utilized rating factors to compare and measure unit performance.

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  • Implemented a quarterly reception to honor winning units, supported by senior executives.

    • Main Results:

    • The program successfully recognized unit-level excellence.
    • Observed a reduction in overtime hours for nursing staff.
    • Reported improvements in productivity and the quality of patient care.

    Conclusions:

    • Unit-based awards programs can effectively motivate nursing staff.
    • Recognition of collective achievement can positively impact key performance indicators.
    • This awards program offers a scalable model for enhancing hospital operations and nursing care.