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Increasing job satisfaction, quality care, and coordination in home health
Maryam Navaie-Waliser1, Priscilla Lincoln, Monica Karuturi
1Visiting Nurse Service of New York, New York, NY 10001, USA. maryam.navaie@unsny.org
Abstract:
Data from 188 home health employees revealed that working for a reputable agency, having adequate business/office support, and interactions with patients were positively associated with job satisfaction. New employees viewed positive relationships with supervisors as an important indicator of job satisfaction, whereas senior employees reported recognition/acknowledgment to relate more with job satisfaction. Reduced workload, improved work environment, and frequent meetings were viewed as critical elements of quality care provision and coordination. Practice improvements are highlighted.
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