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Improving communication among attending physicians, long-term care facilities, residents, and residents' families
Peter Winn1, Jacqueline B Cook, Wanda Bonnel
1Residency Division, Department of Family Medicine, University of Oklahoma Health Science Center, Oklahoma City, OK, USA. peter-winn@OUHSC.edu
Abstract:
Effective bidirectional communication between attending physicians and long-term care facilities is of critical importance to ensure timely, appropriate, and high-quality care that is responsive to residents' needs, values, and preferences. Ongoing communication with residents and residents' families is essential to the establishment of mutual trust and respect. This earned trust and respect in turn promotes frank discussions among long-term care practitioners and the facility staff who can then better guide residents and families through difficult care decisions.
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