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Australian eldercare providers: comparing volunteers and temporary staff on work environment, interpersonal
1DePaul University, Chicago, IL 60614, USA. jferrari@depaul.com
Abstract:
Volunteers (n = 52) and temporary employees (n = 49) at a nonprofit, health care program for the elderly in Australia completed measures on community self-efficacy, sense of community, and caregiver satisfaction and stress. Results indicated that both samples of respondents experienced a relatively strong sense of common mission to help the elderly, but volunteers, compared to employees, reported stronger self-efficacy about making a difference in their community. Volunteers, in comparison to temporary (or casual, the preferred term in Australia) employees, also reported a stronger sense of reciprocal responsibility to help their peers but stronger disharmony among members. Employees compared to volunteers reported greater satisfaction as a caregiver. Implications suggest marked differences in experiences of eldercare among volunteer and temporary employees working with the elderly.
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