Related Experiment Videos
Implementing a computer-assisted telephone interview (CATI) system to increase colorectal cancer screening: a process
Mary Jo White1, Jennifer R Stark, Roger Luckmann
1Division of Hematology/Oncology, University of Massachusetts Medical School, Worcester, MA, USA. maryjo.white@umassmed.edu
Patient Education and Counseling
|July 5, 2005
Summary
Computer-Assisted Telephone Interviewing (CATI) systems can effectively deliver cancer prevention counseling to primary care patients. This study demonstrates the feasibility of using CATI for promoting colorectal cancer screening.
Area of Science:
- Public Health
- Health Services Research
- Cancer Prevention
Background:
- Computer-Assisted Telephone Interviewing (CATI) systems offer a scalable solution for extending healthcare provider reach.
- Integrating CATI into primary care can enhance patient counseling on cancer prevention and screening.
- The study focuses on implementing a CATI system for colorectal cancer (CRC) screening promotion.
Purpose of the Study:
- To report the implementation process of a CATI system for promoting colorectal cancer screening.
- To evaluate the efficiency of CATI systems as a mechanism for patient counseling in primary care.
Main Methods:
- A process evaluation was conducted, assessing message production, program implementation, and audience reception.
- The study involved telephone counselors (TCs) using a CATI system to reach and counsel patients.
Main Results:
- Out of 1181 potentially eligible patients, 1025 (87%) were reached by TCs.
- 725 patients (71% of those reached) were eligible for counseling, and 582 (80% of eligible) agreed to participate.
- The CATI system demonstrated high patient engagement rates.
Conclusions:
- CATI systems are feasible for designing and implementing prevention counseling in primary care settings.
- CATI technology holds potential as a valuable referral service for patient education by healthcare providers and organizations.