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Updated: Jun 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Q: how many quality professionals does it take to support a hospital? A: it depends
1Healthcare Performance Improvement, Inc, Norfolk, Virginia and Inova Health System, Fairfax, Virginia, USA. judy@hpiresults.com
Abstract:
Given the important functions that hospital quality departments perform or support (including regulatory readiness, team facilitation, and submission of data for mandatory reporting), insuring sufficient resources in the quality department to support those functions is an important task for hospital leaders. Yet, currently there is little information available to assist leaders in determining optimal staffing for hospital quality departments. This article reports the results of several benchmarking surveys conducted to examine staffing levels and functions for quality departments.
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