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Children's experiences with chat support and telephone support

Ruben G Fukkink1, Jo M A Hermanns

  • 1SCO-Kohnstamm Instituut, University of Amsterdam, Amsterdam, The Netherlands. r.g.fukkink@uva.nl

Journal of Child Psychology and Psychiatry, and Allied Disciplines
|February 12, 2009
PubMed
Summary

Online chat and telephone support services for children both improve well-being and reduce problems. The study found the online chat service slightly more effective than telephone support for children seeking help.

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