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Ombudsing in higher education: a contingent model for mediation in university dispute resolution processes

Carlos-María Alcover1

  • 1University Ombudsman of Universidad Rey Juan Carlos, Departamento de Psicología, Facultad de Ciencias de la Salud, Madrid, Spain. carlosmaria.alcover@urjc.es

The Spanish Journal of Psychology
|May 30, 2009
PubMed

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