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Insight from patients for radiologists: improving our reporting systems
Annette J Johnson1, Doug Easterling, Linda S Williams
1Department of Radiology, Wake Forest University School of Medicine, Medical Center Boulevard, Winston Salem, NC 27157, USA. anjohnso@wfubmc.edu
Journal of the American College of Radiology : JACR
|November 3, 2009
Summary
Patients desire more detailed, timely radiology reports and direct access to their medical imaging information. Enhancing radiology reporting systems requires patient choice in access levels and detailed information delivery.
Area of Science:
- Radiology
- Medical Informatics
- Patient-Centered Care
Background:
- Current radiology reporting systems often lack patient-centeredness.
- Patients express dissatisfaction with delays and insufficient detail in reports.
Purpose of the Study:
- To explore patient perspectives on radiology reporting systems.
- To inform the reorganization of reporting systems for greater patient access to health information.
Main Methods:
- Focus group methodology with outpatients who recently underwent MR imaging.
- Thematic content analysis of focus group transcripts.
Main Results:
- Patients reported dissatisfaction with current systems due to delays and lack of detail.
- Preferences varied regarding who should communicate results, with some favoring direct radiologist input.
- Most patients desired written, detailed reports with lay explanations; many favored immediate online access.
Conclusions:
- Revisions to radiology reporting must prioritize patient-centeredness.
- Patients need choices in accessing their radiology information, including detailed reports and preferred access methods.
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