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Improving IV Insulin Administration in a Community Hospital
Published on: June 11, 2012
Facilitating process changes in meal delivery and radiological testing to improve inpatient insulin timing using six
J Jay Yamamoto1, Bill Malatestinic, Angela Lehman
1Eli Lilly and Company, Indianapolis, Indiana 46285, USA. yamamoto_jonathan_jay@lilly.com
Quality Management in Health Care
|June 11, 2010
Summary
This study improved inpatient insulin administration timing using Lean Six Sigma. Standardizing meal delivery and optimizing radiology schedules ensured timely insulin delivery for better patient glucose management.
Area of Science:
- Healthcare Management
- Process Improvement
- Clinical Operations
Background:
- Inpatient insulin administration timing is critical for glycemic control.
- Current processes for meal delivery and radiology scheduling often disrupt insulin timing.
Purpose of the Study:
- To enhance the timeliness of inpatient insulin administration.
- To optimize coordination between insulin delivery, meal service, and radiology procedures.
Main Methods:
- Utilized Lean Six Sigma methodology for process evaluation and improvement.
- A multidisciplinary team collaborated to analyze and redesign food delivery and radiology scheduling.
Main Results:
- Standardized meal delivery schedules and tracking improved insulin administration accuracy.
- Enhanced communication and restricted procedure scheduling during mealtimes reduced disruptions.
- Achieved institutional goals for on-time meal delivery and appropriate insulin/radiology scheduling.
Conclusions:
- Lean Six Sigma implementation successfully improved inpatient insulin administration timing.
- Process standardization and interdepartmental communication are key to optimizing clinical workflows.
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