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Strategy for teaching communication skills in dentistry
1Department of Dental Management Sciences, School of Dentistry, University of Pretoria. George.White@up.ac.za
A new communication skills teaching strategy for dental students proved effective, significantly improving their skills. Students found the approach valuable and appropriate for their training.
Area of Science:
- Dental Education
- Communication Skills Training
- Medical Pedagogy
Background:
- Effective communication is crucial for dental professionals.
- Existing communication skills training in dentistry requires further development.
- There is a need for evidence-based teaching strategies in dental education.
Purpose of the Study:
- To develop and evaluate a novel teaching strategy for enhancing communication skills in dental students.
- To assess the effectiveness and student perception of the implemented communication skills course.
- To provide a framework for future communication skills training in dental curricula.
Main Methods:
- A two-phase approach was used: course development and implementation, followed by strategy evaluation.
- The strategy integrated experiential learning with didactic teaching methods.
- Third-year dental students (n=67) participated, utilizing study guides, case studies, standardized patients, and feedback questionnaires.
Main Results:
- Students demonstrated significant improvement in communication skills post-training (p < 0.0001).
- Both male and female students highly rated the strategy's value, appropriateness, and effectiveness (mean scores 4.18 and 4.26/5).
- The assessment rubric and feedback questionnaires provided quantifiable data on skill improvement and strategy perception.
Conclusions:
- The developed teaching strategy is effective for improving dental students' communication skills.
- The strategy was perceived positively by students, indicating its value and appropriateness.
- This approach offers a robust model for communication skills education in dentistry.
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