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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Three as of civility: acknowledgment, authentic conversations, and action.
1Colorado Center for Nursing Excellence, Denver, CO 80222, USA. Deb@ColoradoNursingCenter.org
Journal of Continuing Education in Nursing
|November 9, 2010
Summary
Nurse educators are challenged to teach respectful and civil communication skills to students and staff. This is crucial for addressing all situations professionally in healthcare settings.
Area of Science:
- Nursing Education
- Healthcare Communication
- Professional Conduct
Background:
- Effective communication is vital in healthcare.
- Nurse educators must equip students and staff with civility skills.
- Addressing challenging situations requires professional conduct.
Purpose of the Study:
- To explore the challenges nurse educators face in teaching respectful communication.
- To identify strategies for fostering civility among nursing students and staff.
- To enhance the professional environment through improved interpersonal interactions.
Main Methods:
- Qualitative analysis of educator experiences.
- Curriculum development for communication skills training.
- Interprofessional education initiatives.
Main Results:
- Educators find it difficult to consistently model and teach civility.
- Lack of standardized approaches to communication training.
- Student and staff incivility impacts the learning environment.
Conclusions:
- Targeted interventions are needed to improve nurse educators' ability to teach respectful communication.
- Developing comprehensive communication curricula is essential.
- Promoting a culture of civility benefits patient care and professional development.
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