Developing and testing a clinical information system evaluation tool: prioritizing modifications through end-user...

Area of Science:

• Health Informatics
• Information Systems Evaluation
• Clinical Information Systems

Background:

• Clinical information systems (CIS) are crucial for patient safety and care quality.
• Meaningful system improvements require specific feedback on CIS performance.
• Evaluating CIS effectiveness necessitates targeted survey instruments.

Purpose of the Study:

• To develop and validate the Information System Evaluation Tool (ISET).
• To modify an institution's CIS based on ISET feedback.
• To assess the success of CIS modifications.

Main Methods:

• The ISET underwent pilot testing and revision.
• The ISET was administered pre- and post-CIS implementation at two time points.
• Data analysis involved comparing ISET results over time.

Main Results:

• The ISET was validated as a reliable and effective instrument.
• Initial perceptions of the CIS decreased post-implementation.
• Significant improvement in CIS perceptions was observed by 16 months.

Conclusions:

• Successful CIS adoption depends on end-user belief in its support for practice and care improvement.
• The ISET effectively measures user perceptions and identifies areas for CIS enhancement.
• Continuous evaluation using tools like ISET is vital for optimizing CIS functionality.