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Published on: August 25, 2014
Newly Licensed Nurse Perceived Incivility: A Valid and Reliable Assessment Tool
Emily Agee1, Brenda K Boots, Chelcia Cantu
1Author Affiliations: Hospital-Based Clinical Instructor (Mss Agee, Boots, Cantu, Mains, Oertle, and Pontius), Nursing School Contracts; Department Director (Dr Hunley), Senior Director (Dr McElroy), and PCS Research & Project Development Coordinator (Ms Olney), Patient Care Services Research; and Nurse Residency Program Coordinator (Ms Schotte), Nursing Professional Programs, Children's Mercy, Kansas City, MO.
Objective:
To test the instrument, Nursing Student Perception of Civil and Uncivil Behaviors (NSPCUB) in newly licensed nurses' (NLNs') to create a credible measure of NLNs' perceptions of civil/uncivil behaviors by RNs.
Background:
Uncivil behaviors in the workplace result in poor morale, absenteeism, and turnover. When targeted toward NLNs, the outcome of these behaviors can affect not only a job but a future career.
Methods:
A convenience sample of NLNs from 3 cohorts completed the modified NSPCUB-NLN 12-item survey. Exploratory factor analysis and reliability statistics were conducted. Concurrent validity was evaluated.
Results:
Exploratory factor analysis identified passive and active incivility subscales with high reliability (overall Cronbach's α = 0.917). Participants expressing positive experiences scored higher than those with negative experiences (P < 0.0001), supporting instrument validity.
Conclusions:
This study demonstrated that the NSPCUB-NLN is a valid and reliable instrument for use with NLNs. This will assist nurse leaders in evaluating unit cultures for incivility, guiding interventions for a healthy work environment.
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