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The case for training Veterans Administration frontline nurses in crew resource management
Gary L Sculli1, Amanda M Fore, Julia Neily
1Department of Veterans Affairs National Center for Patient Safety, Ann Arbor, Michigan, USA.
The Journal of Nursing Administration
|November 19, 2011
Summary
This study introduces nursing CRM, a Crew Resource Management program tailored for nurses in the Veterans Health Administration. It provides rationale and preproject data for this novel nursing-focused initiative.
Area of Science:
- Healthcare Management
- Nursing Education
- Patient Safety
Background:
- Crew Resource Management (CRM) is proven effective in aviation and healthcare for enhancing communication and teamwork.
- Limited evidence exists on implementing CRM programs specifically focused on nursing units.
- The Veterans Health Administration (VHA) seeks to improve healthcare delivery through targeted interventions.
Purpose of the Study:
- To present a rationale for a nursing-focused Crew Resource Management (CRM) program within the Veterans Health Administration (VHA).
- To introduce the "nursing CRM" program, emphasizing its unique focus on nursing practice.
- To describe the preproject data supporting the implementation of this nursing-focused CRM initiative.
Main Methods:
- Cultural analysis was employed to understand the context for CRM implementation.
- Preproject data collection was conducted to establish a baseline for the nursing CRM program.
- Literature review on CRM effectiveness in aviation and healthcare settings.
Main Results:
- A clear need and rationale for a nursing-specific CRM program were identified.
- Preproject data indicates potential benefits for communication and teamwork in nursing units.
- The foundational elements for the "nursing CRM" program have been established.
Conclusions:
- A nursing-focused CRM program is warranted within the VHA to enhance patient care.
- The "nursing CRM" program represents a novel approach to improving nursing unit dynamics.
- Further research and implementation are supported by the initial findings and data.
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