A pilot study using electronic communication in home healthcare: implications on parental well-being and satisfaction

Tina Haney1, Kimberly Adams Tufts

  • 1ECPI University Medical Careers Institute, School of Health Sciences, Virginia Beach, Virgina, USA. thaney@ecpi.edu

Home Healthcare Nurse
|March 30, 2012
PubMed

Insights

Email communication did not significantly change parent well-being or satisfaction for caregivers of medically fragile children. Qualitative feedback suggested potential benefits, warranting further research into this communication method.

Area of Science:

  • Nursing
  • Pediatric Home Care
  • Health Informatics

Background:

  • Caring for medically fragile and technologically dependent children presents unique challenges for parents.
  • Effective communication strategies are crucial for supporting these families.

Purpose of the Study:

  • To evaluate the impact of nurse-managed email communication on parental well-being and satisfaction.
  • To explore the utility of electronic communication in pediatric home care.

Main Methods:

  • A 3-month quasiexperimental pre- and posttest design was employed.
  • Nineteen parents and caregivers of medically fragile children participated.
  • Nurse-established and managed email communication was the intervention.

Main Results:

  • No statistically significant differences were found in pre- and postintervention parental self-reported well-being (p < .227) or satisfaction (p < .528).
  • Qualitative comments from parents indicated positive perceived outcomes regarding well-being and satisfaction.

Conclusions:

  • While quantitative measures showed no significant change, qualitative data suggests potential benefits of email communication.
  • Further investigation is warranted to explore the utility of email for supporting parents of medically fragile children at home.