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A pilot study using electronic communication in home healthcare: implications on parental well-being and satisfaction
Tina Haney1, Kimberly Adams Tufts
1ECPI University Medical Careers Institute, School of Health Sciences, Virginia Beach, Virgina, USA. thaney@ecpi.edu
Insights
Email communication did not significantly change parent well-being or satisfaction for caregivers of medically fragile children. Qualitative feedback suggested potential benefits, warranting further research into this communication method.
Area of Science:
- Nursing
- Pediatric Home Care
- Health Informatics
Background:
- Caring for medically fragile and technologically dependent children presents unique challenges for parents.
- Effective communication strategies are crucial for supporting these families.
Purpose of the Study:
- To evaluate the impact of nurse-managed email communication on parental well-being and satisfaction.
- To explore the utility of electronic communication in pediatric home care.
Main Methods:
- A 3-month quasiexperimental pre- and posttest design was employed.
- Nineteen parents and caregivers of medically fragile children participated.
- Nurse-established and managed email communication was the intervention.
Main Results:
- No statistically significant differences were found in pre- and postintervention parental self-reported well-being (p < .227) or satisfaction (p < .528).
- Qualitative comments from parents indicated positive perceived outcomes regarding well-being and satisfaction.
Conclusions:
- While quantitative measures showed no significant change, qualitative data suggests potential benefits of email communication.
- Further investigation is warranted to explore the utility of email for supporting parents of medically fragile children at home.
Abstract:
The aim of this study was to explore the impact of a nurse-established and nurse-managed electronic communication in the form of e-mail on the self-reported well-being and satisfaction of parent's caring for medically fragile and technologically dependent children. This study was conducted in a pediatric home care agency located in the southeastern region of the United States. Nineteen parents and caregivers participated in a 3-month intervention. A quasiexperimental pre- and posttest design was used. There were no significant differences in pre- and postintervention parental self-reported well-being (p < .227) or satisfaction (p < .528). Parental qualitative comments suggest positive outcomes related to well-being and satisfaction. Further investigation into the utility of e-mail communication with parents of medically fragile and technologically dependent children cared for at home is warranted.
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