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Published on: January 17, 2011
[Information and pediatric advice by telephone]
1Institut d'éducation médicale et de prévention, Lyon. contact@institut-iemp.com
Insights
Pédiatrie Info offers 24/7 access to pediatric specialists for parents, providing crucial medical advice. This service helps manage emergency room visits by offering timely support.
Area of Science:
- Pediatric Health
- Telemedicine
- Healthcare Access
Context:
- Parents frequently require immediate pediatric medical advice.
- Emergency departments face challenges managing patient influx.
- Accessible healthcare solutions are essential for child health.
Purpose:
- To introduce Pédiatrie Info, a 24/7 pediatric call center service.
- To highlight the service's role in providing expert pediatric guidance.
- To demonstrate how the service can mitigate emergency department overcrowding.
Summary:
- Pédiatrie Info connects parents with pediatric-trained doctors 24/7.
- The service offers immediate access to specialized medical advice.
- It is marketed to companies and organizations to support employee benefits.
Impact:
- Reduces unnecessary emergency department visits.
- Provides timely and expert pediatric care advice.
- Improves parental access to healthcare resources for children.
Abstract:
Pédiatrie Info is a call center which enables parents to speak to doctors trained in paediatric issues 24 hours a day, 7 days a week. Marketed initially to companies and organisations, this service meets a real need in terms of paediatric advice and enables the influx of patients to emergency departments to be controlled upstream.
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